Privacy Policy
Effective Date: June 7, 2026
Ride respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile app, and related services.
1. Information We Collect
We may collect information such as:
- Name, email address, and phone number
- Account login information
- Pickup and drop-off locations
- Payment and billing information
- Driver profile information
- Device, app, and usage data
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Connect riders with drivers
- Process ride requests and payments
- Improve safety, support, and app performance
- Send service updates and notifications
- Prevent fraud, misuse, or unauthorized activity
3. Location Information
Ride may use location data to match riders with nearby drivers, calculate routes, estimate pricing, and provide trip tracking. Location data may be collected while using the app, depending on your device permissions.
4. Sharing of Information
We may share limited information between riders and drivers to complete a trip, such as name, pickup location, destination, vehicle details, and trip status. We may also share information with payment processors, support providers, legal authorities, or service providers when necessary.
5. Payments
Payment information may be processed by third-party payment providers. Ride does not store full credit card numbers unless required and handled through secure payment systems.
6. Data Security
We use reasonable security measures to protect user information. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
7. Your Choices
You may update your account information, change device permissions, or contact us to request access, correction, or deletion of your personal information where allowed by law.
8. Children’s Privacy
Ride is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@rideapp.com